Stability is the most important factor to us and we want to get everything working for you ASAP. Since Power Drawers has no known errors and has been rigorously tested on Windows 95,98,Me,NT 4.0 and Windows 2000, it shouldn't be possible to get this type of error. However, such errors are possible if you have other shell extensions installed and one or more of them is interfering with Power Drawers. Any software that puts menu items on a right-click menu for folders or files is a shell extension.

When you installed Power Drawers, it recorded a list of other installed shell extensions into the file otherShell.txt in your Power Drawers folder (C:\Program Files\PowerDrawers by default). Shell extensions have to be carefully written to not interfere with each other or Windows itself because all shell extensions share the same memory space. We were very careful when making and testing Power Drawers. However, one bad shell extension can make the other ones fail. Simply having too many shell extensions installed could also cause unexpected errors and crashes.  

Therefore, take a look at the shell extensions listed in otherShell.txt. If there are other shell extensions listed, consider deinstalling one or more of them depending on how important they are. Many users have shell extensions installed that they tried once and aren't even using. If you contact us about any sort of crashing problem, we will need to see a copy of your otherShell.txt file so we can duplicate your setup on one of our test machines. Click here to contact us about a problem.

Another possible reason for Power Drawers not to work is if you have installed a total shell replacement. Shell replacements such as LiteStep and Window Blinds affect the system much more radically than a shell extension and could interfere with Power Drawers. If you are using a shell replacement, give us the full details about what you have installed if contacting us about an error. Click here to contact us about a problem.